Step-by-step guide for shopping at www.esttherm.com with emphasis on bank transfer (RSD/SEPA EUR when available) and card payments.
1. Visit the website
Open www.esttherm.com in your browser.
2. Find a product
Use categories, filters, or the search bar to locate the product you need.
3. Product page & Add to Cart
Review description, specs, and availability. Click “Add to Cart”.
4. Cart & Checkout
In “Cart”, verify items and quantities and proceed to “Checkout”. Guest Checkout is supported.
5. Address details
Enter accurate contact and shipping address information. Add company details if purchasing as a business.
6. Payment methods (bank transfer highlighted)
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Bank transfer (recommended)
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Domestic (RSD):
Account: 105-0000002647456-21
Bank: Raiffeisen Banka AD Beograd -
International (EUR – SEPA, when enabled):
IBAN: RS35265100000113745355
SWIFT/BIC: RZBSRSBG
Bank: Raiffeisen Banka AD Beograd, Serbia -
You’ll receive payment instructions by email after order confirmation. We process the order once payment is received.
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Card payment (online): Visa, MasterCard, Maestro. Card data is entered only on the bank’s secure 3D Secure page; ESTTHERM does not store card data.
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Cash on delivery: not available for international shipments.
7. Shipping method
International delivery via FedEx International Priority® and DHL Express Worldwide.
8. Confirm your order
Click “Confirm Order” to conclude the distance contract. A confirmation email follows.
9. Withdrawal & returns
You have 14 days to withdraw from a distance contract. See the “Right of Withdrawal” page for details and the form.
10. Order status
Confirmation is sent automatically by email. You’ll be notified about status updates (“Pending → Processing → Complete”).
11. Security & privacy
Transactions use SSL/HTTPS and 3D Secure. Personal data is processed per our Privacy Policy.
12. Support
Email: info@esttherm.com | Phone: +381 65 6002558